Tess Hilson-Greener

Tess Hilson-Greener is an international speaker, AI strategist, and author of the AI-Centric HR Operating Model (Kogan Page). Her career combines deep expertise across HR, workforce capability, Learning & Development, executive leadership, technology, innovation, organisational design, and enterprise transformation enabling her to bridge the gap between people, operations, technology, and business performance in AI-mediated environments.

She is the founder of the HR2035 Foundation, an independent organisation supporting HR professionals and business leaders through research, policy contribution, industry collaboration, and practical guidance on the future of work and AI-enabled organisations. The Foundation works across government, industry, and academia to provide independent insight into workforce transformation, organisational capability, ethical AI adoption, and the changing relationship between people, technology, and business performance.

Her work focuses on how organisations redesign workforce capability, governance, leadership, and decision-making as humans and AI systems increasingly work together across workflows, services, and enterprise execution. She argues that traditional operating models were designed for human-only environments and are now becoming structurally misaligned with AI-enabled organisations.

Tess is also the creator of the PXB Ecosystem™ a unique business architecture designed to help organisations operate effectively in AI-mediated environments by connecting People, Experience, and Business through decision architecture, governance, accountability, and execution visibility at scale.

She is a Board Member of the British Psychological Society, a Fellow of the Royal Statistical Society, and a member of the Chartered Institute of Journalists.

Tess regularly speaks on AI-mediated organisations, workforce capability, Learning & Development, future operating models, AI governance, organisational redesign, and the evolving relationship between human judgement and AI-enabled systems.