Emma Jayne

Emma Jayne is Chief People Officer at KYN, a fast-growing luxury care home group redefining later-life care in the UK. She leads the people and culture strategy across the organisation, with a focus on building high-performing teams, delivering exceptional care experiences, and embedding a distinctive culture of excellence.

With a career spanning over 2 decades in senior HR leadership roles across complex, customer-focused environments, Emma brings a practical and commercially grounded approach to people leadership. She is particularly passionate about the link between culture, leadership behaviour, and business performance; ensuring that high standards are not just set, but consistently lived.

At KYN, Emma is driving a clear and ambitious people agenda, including strengthening leadership capability, improving retention, and creating a world-class onboarding and employee experience. Her work centres on translating strategy into simple, actionable practices that leaders can apply day to day.

Emma is a regular speaker on leadership, culture and engagement, known for her honest, thoughtful perspective and her belief that doing the fundamentals well, consistently and with care is what ultimately drives performance.