David Liddle

Author, 'Managing Conflict' and 'People and Culture'

Having completed a degree in race relations in the early nineties, David was elected

president of his student union. He then went on to set up one of the UK’s first specialist

mediation and restorative justice organisations. For 7 years he pioneered the use of

mediation and restorative practices for resolving intractable and often complex issues in

communities, schools and between victims and offenders. In 2001, having completed his

MBA with distinction, David began to offer mediation and restorative practices to UK

organisations. One of the first to do so, he quickly recognised that dialogue, compassion,

empathy and inclusion were far more effective at resolving issues at work than retribution,

blame, shame, punishment and fear.


David’s company, The TCM Group, has evolved into a global consultancy offering a unique

ecosystem of consulting services and training programs. His customers include The BBC,

NHS England, Burberry, The UN, NATO, HSBC, Aviva, NEXT PLC, Tesco, Nationwide BS,

Virgin Atlantic, BA, easyJet, Bloomberg, The UK Civil Service and numerous hospitals,

police forces, universities and local authorities.


David’s ground breaking and award winning Resolution FrameworkTM is being used to

replace grievance and disciplinary procedures in organisations across the globe and his

Transformational Culture ModelTM offers a blueprint for a purpose driven, values based and

person centred workplace. David recently set up his new venture peopleandculture.com

and he is working with HR teams to help them to transition into an exciting and progressive

people and culture function. A function which David describes as one of the most

strategically important functions in our organisations.


David always brings his messages to life with exciting case studies, stories and anecdotes.