The CIPD work in partnership with Haymarket Media Group Ltd to deliver the CIPD Festival of Work

Zoe Dimov
Senior User-Experience Researcher, Mercer Marsh Benefits
With a background in Human-Computer Interaction and extensive experience in emerging digital technologies, Zoe has led pioneering research into how digital platforms can better engage and support employees.
Zoe’s work at Mercer Marsh Benefits focuses on conducting research with clients, employees and internal teams to inform the design of inclusive, and insight-driven experiences that help organisations deliver greater impact through their benefits strategy.
She is passionate about creating emotional connections through digital and believes in the power of technology to solve both everyday and systemic challenges, ultimately enriching people’s lives.