Cheryl Samuels

SpecialityDeputy Director of Workforce Transformation, NHS England

Cheryl Samuels is the 2019 HPMA Award winning Deputy Director of HR, who has recently been appointed as Workforce Transformation for the London Region at NHS England and NHS Improvement, overseeing the key priorities ensuring we attract, recruit, retain and modernise practices to support delivery of a more inclusive workforce that delivers world class healthcare.

Her experience to date, covers over 20 years as a qualified and registered CIPD practitioner, with over 10 years experience at senior management level.  She has led and delivered core HR services, led large scale transformation organisational development programmes in acute, mental health and primary care services with a clear commitment to culture change and inclusivity.   

The COVID 19 pandemic has seen has seen a greater focus on supporting the NHS workforce to maintain a level of resilience, by ensuring a clear and concerted focus on their health and wellbeing.  Cheryl galvanised teams and led on the psychological and physical components of the delivery of a national programme which has seen over half a million staff access psychological support offers.  In addition she has led programmes of work around improving civility and respect in the workplace,  reducing violence against staff and improving the overall health and wellbeing of the NHS workforce through evidence based interventions.  

She has worked as a system leader across North Central London STP footprint as a strategic change agent that’s passionate about modernising work practices and transforming the staff experience.  The programme of work to date has delivered magnificent results and is estimated to generate £9.5M worth of efficiencies across 10 NHS Trusts.

Prior to this, she was Assistant Director of Workforce, leading the implementation of the new junior doctor contract at the height of the industrial action from 2015-2017.  In addition, she was responsible for managing the complex GP lead employer contractual arrangements across North Central London for 900 GP trainees.

She was formerly a HR Project Director at Barnet Enfield and Haringey Mental Health Trust where she led a large cultural change programme to improve clinical safety through effective rostering practices across a multi site and was responsible for establishing temporary staffing service.  

Prior to that she was Deputy Director of HR at Kingston Hospital Foundation NHS Trust for over 4 years and managed a wide range of services including Recruitment, Employee Relations, Occupational Health & Wellbeing.   She has spent a large proportion of her working career in healthcare, but commenced her career in HR from the Department of Work & Pensions and the Ministry of Defence.

Cheryl is a longstanding member and holds Fellow status of the Chartered Institute of Personnel Development (CIPD).  In 2014 she successfully established the Deputy Directors of HR Network, which she continues to chair, which supports the networking, learning and development of current deputies of NHS Trusts across London.  As a system leader she is passionate about organisational change, diversity, embracing the future and digital advancements that positively change the workplace.

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by Cheryl Samuels