Craige is an accomplished HR professional that has delivered a number of large scale transformational programmes in global organisations. With a background in Occupational Psychology, Craige has a depth of experience in developing a learning agenda that improves critical capability that delivers value for businesses. Craige’s core philosophy is based on the premise that the employee experience in accessing and applying learning is critical and should be underpinned by effortless access to learning at the point of need. In order to achieve this, it requires an eco-system where people, processes and technology are organised in a way that ensures the employee experience is effortless and accessed in the ‘flow’ of the job.
As a result, the future of learning will move from content development to content curation and employee segmentation. The role of L&D function will evolve to focusing on understanding employee segmentation, leveraging technology to gain insights on adoption and the ability to provide learning at the point of the employees need rather than the organisation.