Since 1999, Anthony has focused on providing L&D support to operational teams across the retail, hospitality and technology sectors. Believing that resources, experiences and conversations drive performance, Anthony now leads the Costa Coffee Global Learning Design Team. This team blends digital media with real-world experiences aligned to business KPIs.
Prior to that, he worked in the team that won the 2017 Digital Learning Transformation Award for its innovative shift from face to face learning into an in-house, digital provision.
A keen collaborator, Anthony is an advocate of active personal learning networks for all L&D professionals.