Andrew Grant is Chief Executive of Aylesbury Vale District Council and has steered his organisation from traditional service provision to that of an entrepreneurial, commercially focused authority.
He predicted over 7 years ago that government grant, a fundamental funding mechanism of UK authorities, would reduce dramatically and that crafting our own destiny was the only way to go. Over the last few years we have gone through a metamorphosis, not just in the way we operate our services but, and perhaps even more importantly, a massive people and culture change programme. Every member of staff has the behaviours of a commercially focused individual – making our customers the core of everything we do.
Digitally agile Aylesbury Vale District Council was the first council to develop a skill in Alexa Echo for voice activated services for our residents.
Andrew is in high demand to speak at Government roundtables and conferences and also provides mentoring for other Chief Executives.