The CIPD Festival of Work - updated 27 March 2020

In light of restrictions on events due to Coronavirus (COVID-19), the CIPD and Haymarket Media Group (who deliver events on behalf of the CIPD) are exploring all the available options, with regards to this event.

We appreciate this is a difficult time for all. Our intention is to offer you support and keep you updated on the event’s position during these unprecedented times, whilst we continue to work to deliver the best event experience for you.

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Stream six | Learning Design and Delivery

When it comes to designing and delivering effective learning, focusing on experience, knowledge transfer and retention is key to enable our people to develop and thrive. We must focus on the way people learn and leverage those channels that will enable our people to make the most of our offering for their personal and professional development. But what does good learning design and delivery looks like? What insights can we collect from the science of learning that will enable us to design better experiences? And what methods can we use to encourage our learners to retain knowledge and make a difference at work?

Day One | Stream Six
10th June 2020
9:30 am - 10:15 am
Olympia London

Building good businesses – developing resilient workforces to thrive in uncertainty

Peter Cheese
Chief Executive, CIPD
Professor Simon Anholt
Founder, The Good Country Index and Independent Policy Advisor

The opening keynote will explore the most recent global macroeconomic and macro-political trends, their implications for businesses and how focusing on good work will enable organisations and their employees build resilience and succeed.

Leading good work in practice – translating the theory to proactively drive business growth

Peter Cheese
Chief Executive, CIPD
Andy Briggs
Andy Briggs
Chief Executive Officer, Phoenix Group
Helena Morrissey
Dame Helena Morrissey
CEO of Newton Investment Management, a founder of the 30% Club
Professor Simon Anholt
Founder, The Good Country Index and Independent Policy Advisor

• Identifying what good work and good people practices look like and the skills we need to develop to embed it within our organisations
• Focusing on job quality, fairness and long-term skills development to drive business growth and societal well-being
• Increasing organisational productivity and output while driving brand reputation, employee and customer loyalty

11:00 am - 11:30 am

Explore the festival floor

11:30 am - 12:30 pm
Olympia London

The great facilitator – enhancing your own skills to effectively lead powerful learning digitally and face-to-face

Sian Prigg
Senior Learning Consultant at Opel Vauxhall Finance
Sarah Ratcliff
L&D Partner, Ann Summers
Kath Howard
Head of Human Resources, Samaritans
Dipesh Mistry
Dipesh Mistry
Learning and Development Manager - eLearning, myhomemove

• Increasing your presentation, delivery, facilitation and public speaking skills to become a more effective learning facilitator
• Tips and strategies to connect with your learners at a personal level while enabling the most effective interactive experiences
• Telling versus facilitating - finding the perfect balance between cascading your knowledge and enabling peer-to-peer learning

12:30 pm - 1:30 pm
Olympia London


1:30 pm - 2:30 pm
Olympia London

Developing your own leaders – designing effective programmes to develop strong leadership for the future

Brad Taylor
Director of People, Organisation and Workplace, CIPD
Sean Penistone
Sean Penistone
Leadership, Learning and Talent Director, BT
Grace Padonou Addy
Head of Learning and Organisational Development, Croydon Council

• Creating truly transformative and bespoke development programmes that enable leaders to transform businesses and reflect your
company’s culture
• Devising engaging and motivating learning programmes to enable senior leaders to fight unconscious bias, develop empathy and deliver a future-focused organisation
• Honing your influencing and presentation skills to be able to articulate the business benefits of your programmes and get buy-in

2:30 pm - 3:00 pm
Olympia London

Explore the festival floor

3:00 pm - 4:00 pm
Olympia London

From training course to learning experience – taking your first steps in experiential learning to deliver more impactful programmes

Andy Lancaster
Head of Learning, Chartered Institute for Personnel and Development (CIPD)
Benjamin Murray
Benjamin Murray
Business Partner Learning Technologies, NHS
Michaela Crawford
Instructional Designer and Learning Technologies Lead, Domino's Pizza

• Embedding experiential learning within your learning courses and programmes to deliver new knowledge as unforgettable experiences
• Using cost-effective virtual reality tools and virtual environments to enable learning from job simulations and real-case scenarios
• Developing your own L&D skills to work with new learning technology and facilitate learning in virtual environments

4:00 pm - 4:30 pm

Explore the festival floor

4:30 pm - 5:30 pm
Olympia London

The learning organisation – creating a culture of self-directed learning to drive adaptability and innovation

John Amaechi OBE
Organisational Psychologist, Director of the UK’s largest NHS Trust, and former NBA Player

Taking inspiration from the good and bad lessons learnt from real organisations, this keynote will focus on why an agile learning culture is essential for business survival and how we can facilitate a culture of learning that will create an effective knowledge-transfer ecosystem, inspire people to take ownership of their own learning and become more agile and creative.

Day Two | Stream Six
11th June 2020
9:30 am - 10:30 am
Olympia London

Humans versus automation? Upskilling people to succeed in an AI-driven world

Peter Cheese
Chief Executive, CIPD
Hannah Fry
Dr Hannah Fry
Associate Professor Mathematics of Cities, Centre for Advanced Spatial Analysis, University College London

So how do we embrace AI and automation as an opportunity? How do we empower and upskill people to recognise its benefits? This keynote will explore the practical impact of automation on the world of work, and how we can harmoniously integrate people and technology in the workplace.

10:30 am - 11:00 am

Explore the festival floor

11:00 am - 12:00 pm
Olympia London

Captivating learning – boosting learner engagement through games, badges and reward

Rob Steward
Robert Stewart
Learning and Development Adviser, Digital Learning Team, Scottish Social Services Council

• Embedding reward mechanisms within your learning to better engage your audience while minimising drop-outs
• Effective strategies to gamify your resources and ensure that your learning becomes attractive and engaging
• Leveraging digital badging, social learning status and ambassadors to reach new learners

12:00 pm - 1:00 pm
Olympia London


1:00 pm - 2:00 pm
Olympia London

The power of digital and remote learning – digitalising your offer to provide learning at the point of need

Andy Gallagher
Digital Learning Lead, Appreciate Group
Steve George
HR Content Manager, CIPD
Andrew Collingwood
Head of Academies, Diageo
Sarah McGowan
Learning and Development Manager, eShopWorld

• Developing bite-sized and accessible learning resources to upskill people and increase productivity in the digital era
• Using remote facilitation methods effectively to enable learning from everywhere and maximise support to remote teams
• Leveraging AI and supportive tools to make the most of digital learning and create a more impactful offering

2:00 pm - 2:30 pm
Olympia London

Explore the festival floor

2:30 pm - 3:30 pm
Olympia London

Scrum and agile learning – insights from scrum project management to design and deliver more effective learning

Andy Lancaster
Head of Learning, Chartered Institute for Personnel and Development (CIPD)
Carlo Beschi
Enterprise Agile Coach, ASOS

• Understanding the difference between agile development and scrum project management and how they can apply to learning design
• Managing and prioritising complex people and organisational needs by breaking them into individual and easy-to-address tasks
• Increasing the effectiveness of your learning teams by enabling delegation and collaboration during sprint working

3:30 pm - 4:00 pm

Explore the festival floor

4:00 pm - 5:00 pm
Olympia London

The power of inclusion - overcoming the barriers of a world designed for men

Mary Connaughton
Director, CIPD Ireland
Caroline Criado-Perez
Caroline Criado-Perez OBE
British Feminist, Activist and Journalist

This keynote will explore how organisations can successfully re-design jobs and workplaces to welcome and better cater for all diversity – to create a clear and contagious organisational culture and ensure that we make the most of all our talent while building a better society.