3 ways to successfully lead wellbeing

Liggy Webb

We are embedding health and well-being at the heart of our business strategy because our people are our greatest asset, and we recognize that a healthy, happy and committed workforce is vital to our business success

Alex Gourlay

Healthy, happy and productive people are at the very heart of every successful and sustainable organisation. Thankfully there is a growing appreciation of the link between wellbeing and productivity and the importance of building and supporting a positive culture. There is also an increasing amount of compelling evidence that demonstrates an impressive return on investment for those organisations which invest in the wellbeing of their people. 

On this basis, employee wellbeing is now one of the key focuses for leaders and human resource management practitioners. Leaders need to ensure that employees are supported with resources, tools and on-site healthcare opportunities to fully support the overall wellbeing of their people. 

Are your people fit for the future? 

We are living in unprecedented and unpredictable times, and it can be disruptive and challenging. Not only have we experienced a global pandemic, the fourth industrial revolution is upon us and is evolving exponentially. Disruption is rife in almost every industry all over the world and these changes herald huge transformation. Ensuring that employees are fit for the future will depend a great deal on their overall wellbeing and mindset.

What is wellbeing? 

Wellbeing can be described as the experience of health, happiness and prosperity. This includes having good mental and physical health, the ability to manage stress levels, a sense of purpose and high life satisfaction. In a nutshell, wellbeing is about living as well as we possibly can. 

Here are 3 important considerations for laying the foundations for leading wellbeing…

1 — Identify and eliminate toxicity 

No matter how amazing your wellbeing strategy is, if you have a toxic culture, it will not work. Identifying toxic influences is key and here are a few things to look out for: 

  • The rumour mill is more powerful than the organisational communication channels 
  • There is evidence of verbal abuse and bullying 
  • There is a high rate of employee turnover 
  • People take credit for work they didn’t do 
  • People play the blame game and don’t take responsibility 
  • There is a culture of discrimination 
  • Managers don’t trust their employees and micromanage 
  • No-one wants to speak up 
  • There is a lack of compassion and empathy 
  • Fun is frowned upon 
  • Wellbeing initiatives are viewed as tick box exercises 

2 — Equip people with the necessary tools to do their job 

Before you can even begin to think about implementing any additional wellbeing support, it is essential that you equip people with all the tools and training they need to be able to actually do their job. 

It is also important to establish that the environment people are working in is conducive to wellbeing. When your team are working remotely, this can be a bit more challenging to manage and so opening the conversation up and checking in with each team member to understand their position, as an individual is of paramount importance. 

3 — Manage people with empathy

When it comes to leading wellbeing, the line manager’s role is pivotal. Some managers lack
the necessary ‘people management’ skills. It is fundamental, therefore, to provide managers with the necessary training and support. There is an increasing amount of evidence that leading with compassion and taking an empathetic approach is a critical driver of overall management performance.

In summary 

Wellbeing is a core enabler of employee engagement and organisational performance. Supporting wellbeing at work can prevent stress, help people achieve a better life balance and create positive working environments, where individuals and organisations thrive. 

CIPD Festival of Work 2021

I am proud to be partnering with CIPD’s Festival of Work this year, taking place virtually on the 15-17 June 2021. I’ll be having a virtual stand in the exhibition hall, but I’ll also be offering some free resources in the Wellbeing Hub including two complimentary digital copies of Liggy’s bite-sized books “Leading Wellbeing” and “Environmental Wellbeing”. Please feel free to come and have a chat.

Website: www.liggywebb.com